Alquilar
Version 2, effective 13 October 2026. The English text governs.
We collect your account details (name, phone number, email, photo, the languages you speak and what you add to your profile); for hosts, identity documents, address and payout account; your listings, reservations and payments (we never see card numbers), reviews, messages and the files you send; the device you use (model, system, app version, a notification token, time zone) and sign-in events; your approximate location only if you allow it, to show nearby places; on the website, and only with your consent, analytics about how pages are used; and crash reports.
We use them to run your account and your reservations, to take and return payments, to pay hosts, to send you notifications and emails, to translate text you choose to read in your language, to prevent fraud and abuse, to enforce these terms, to keep the records the law requires, and to improve the service.
Other users see what your public profile shows (name, photo, languages, when you joined, reviews) and, once you have a reservation together, what the stay needs (for the host, the guest's name; for the guest, the host's contact and the address).
We do not sell personal data and do not use it for third-party advertising. We share it only with the providers that run Alquilar for us (Google Cloud and Firebase for hosting, the database, files, sign-in, notifications, maps and translation; Google or Facebook when you sign in with them; Chargily Pay for payments; our email provider) and with the authorities when the law requires it. Data is stored on Google Cloud servers, which may be outside Algeria.
We keep reservations, payments, invoices, payouts, fee records and the records of disputes for as long as the law requires (accounting and fraud prevention), even after an account is deleted. Other data is deleted with your account. You can see and correct your profile in the app, choose which optional notifications you receive, and delete your account. Questions about your data: support@alquilardz.com.
You can delete your account at any time from Security & account → Delete account. Deletion is permanent.
Deleted: your profile, your listings, your notifications and saved homes, and your sign-in on every device. Kept, because the law requires it: finished reservations with their receipts and invoices, payouts and fee records, messages already delivered to the other person, and the reviews you wrote (without your profile).
Deletion is not possible while something still depends on your account: an upcoming or ongoing stay (paid online or in cash), a payment being completed, an open dispute or refund, a no-show report not yet decided, or a withdrawal being processed. Settle those first.
Contact: support@alquilardz.com
Alquilar · Algeria